Customer Communication and Experience Management Solutions

Nexana Software provides robust customer communication and experience management solutions aimed at enhancing bulk document generation and delivery workflows for various sectors, including banking, insurance, education, and telecommunications. Leveraging the Quadient Inspire platform capabilities and other cutting-edge technologies, our solutions enable business users to oversee the complete communication process—from template design and job creation to output delivery—without requiring IT support.

AI Solutions

Nexana Software offers cutting-edge AI products designed to enhance operational efficiency and customer interactions. Our AI solutions include advanced Optical Character Recognition (OCR) for accurate text extraction from various document types and intelligent chatbots that streamline customer support and engagement. These products leverage the latest in AI technology to automate data processing and provide responsive, real-time assistance, ensuring that your organization can handle complex tasks with ease and improve overall user experience.

NexAutomate: Process Automation Solution

NexAutomate is a versatile software component designed to streamline and automate IT workflows. It supports various automation methods, including scheduling, API-based, and file-based events, offering flexibility for different operational needs. With strong monitoring capabilities, users can efficiently manage and control their automated processes. NexAutomate can also integrate with external modules, enhancing its functionality and enabling extensive automation across your IT ecosystem.

NexCommunicate: Digital Delivery Management Solution

NexCommunicate is a ready-to-use software component that simplifies the design, management, and reporting of personalized digital communications through various channels such as email, SMS and WhatsApp. It automates and optimizes the creation, delivery, and tracking of communications, removing the need for manual input and technical know-how. With a user-friendly interface for designing templates, managing recipient lists, and scheduling campaigns, NexCommunicate enhances communication between organizations and their clients.

NexArchive: Electronic Document Archive Management Solution

NexArchive is a ready-made software component designed to simplify and optimize the electronic archiving and management of documents across diverse industries. It features an intuitive interface for secure document storage, retrieval, and version control, ensuring efficient organization, access, and adherence to regulatory requirements. By streamlining digital document management, NexArchive helps organizations minimize physical storage needs and enhances collaborative efforts.